Return and Refund Policy

We strive to ensure your satisfaction with every purchase. If you receive damaged or incorrectly supplied goods, we are here to help.

Eligibility:

Returns are only accepted for damaged or incorrectly supplied items at the time of delivery.
Contact us within 10 calendar days of receiving your order with photographic evidence via our 'Contact Us' page.

Exclusions:

This policy does not cover items damaged through customer misuse or accidents after delivery.
Claims for items broken after the delivery period are not eligible for return or refund.

Return Process:

We will provide a return label once your claim is verified.
Ensure items are packaged securely to prevent damage during transit. Proof of postage is required.
Items must be unused and in their original unopened packaging. We are not responsible for damage incurred during return shipping.

Refunds:

Your satisfaction is our priority. Please reach out with any questions or concerns.